Privacy policy

SORAMI SOCIETY

Effective Date: June 2026 · Applies to: United States

Brand Name	Sorami Society
Website	soramisociety.com
Contact	support@soramisociety.com
Market	United States
Platform	Shopify (soramisociety.myshopify.com)
Last Updated	June 2026

This Privacy Policy explains how Sorami Society collects, uses, stores, and protects your personal information when you visit soramisociety.com, make a purchase, or interact with us. By using our website, you consent to the practices described in this policy.

1. Information We Collect

1a. Information You Provide Directly

Order information	Full name, shipping address, email address, phone number
Payment information	Card details — processed securely by Shopify Payments; Sorami Society does not store raw card data
Account information	Email address and password if you create an account
Communications	Information you share when contacting our support team
Marketing sign-up	Email address and preferences if you subscribe to our newsletter

1b. Information Collected Automatically

When you visit soramisociety.com, the following is collected automatically through cookies and tracking technologies:

• IP address and approximate geographic location

• Browser type, device type, and operating system

• Pages visited, time spent on pages, and navigation path

• Referring URL (the site or ad that brought you to ours)

• Interaction data such as clicks, scroll depth, and add-to-cart events

This data is collected through Shopify's native analytics, Google Analytics 4 (GA4), and Google Ads conversion tracking. See Section 4 for details on each platform.

1c. Information from Third Parties

• Google Ads: audience and conversion data when you interact with a Sorami Society advertisement

• Klaviyo: email engagement data such as open rates and click activity within our emails

• Shopify: order processing data, fraud analysis signals, and payment verification

2. How We Use Your Information

Order fulfillment	Processing and shipping your order; sending tracking and delivery updates
Customer support	Responding to inquiries, return requests, and post-purchase questions
Payment processing	Authorizing and completing your transaction via Shopify Payments
Fraud prevention	Verifying order legitimacy and protecting against unauthorized transactions
Marketing emails	Sending promotional content and product updates — with your consent only
Website improvement	Analyzing traffic and behavior to improve site performance
Advertising	Running and measuring Google Ads campaigns and retargeting
Legal compliance	Meeting our obligations under applicable US law

We do not sell, rent, or trade your personal information to any third party for their own marketing or commercial purposes.

3. Legal Basis for Processing

Contract performance	Processing your order, arranging delivery, and handling returns
Legitimate interests	Fraud prevention, website analytics, and improving our services
Consent	Marketing emails and non-essential cookies — you may withdraw at any time
Legal obligation	Retaining transaction records as required by applicable tax and commercial law

4. Third-Party Data Processors

Sorami Society uses the following third-party platforms to operate our store and marketing. Each processor handles your data in accordance with their own privacy policies.

Shopify

Role	E-commerce platform, checkout, payment processing, order management
Data Processed	Name, address, email, payment data, order history, device and browser data
Data Location	United States and other regions per Shopify's infrastructure
Privacy Policy	shopify.com/legal/privacy
Notes	Shopify is compliant with PCI DSS for payment data. Sorami Society does not store raw payment card data.

Google Analytics 4 (GA4)

Role	Website traffic analytics and user behavior reporting
Data Processed	Anonymized browsing behavior, session data, device type, location (city level), traffic sources
Data Location	Google servers — United States and international
Privacy Policy	policies.google.com/privacy
Notes	IP anonymization is enabled. You may opt out via Google Analytics Opt-out Browser Add-on.

Google Ads

Role	Paid search, Shopping ads, and remarketing campaign delivery and measurement
Data Processed	Conversion events (purchases, add-to-cart), audience segments, ad interaction data
Data Location	Google servers — United States and international
Privacy Policy	policies.google.com/privacy
Notes	Uses cookies to serve relevant ads to previous visitors. You may opt out at adssettings.google.com.

Klaviyo

Role	Email marketing platform — newsletter, promotions, and automated sequences
Data Processed	Email address, name, purchase history, email open and click behavior, subscription preferences
Data Location	United States
Privacy Policy	klaviyo.com/legal/privacy-notice
Notes	Tracks engagement within emails we send you. Data is never sold. You may unsubscribe at any time.

Shipping Carriers

Role	Order delivery and parcel tracking (e.g. USPS, UPS, FedEx)
Data Processed	Recipient name, shipping address, contact number
Data Location	Varies by carrier
Privacy Policy	Per respective carrier privacy policy
Notes	Carriers receive only the information necessary to deliver your order.

5. Cookies & Tracking Technologies

Essential cookies	Required for checkout, cart functionality, and secure login. Cannot be disabled without breaking site functionality.
Analytics cookies	Google Analytics 4 — track how visitors use our site to improve performance and content.
Advertising cookies	Google Ads — serve and measure relevant ads; build remarketing audiences.
Email tracking	Klaviyo — tracks email open and click behavior within emails we send you.
Shopify cookies	Used by Shopify for fraud prevention, session management, and checkout flow.

You can manage or disable non-essential cookies through your browser settings. Note that disabling cookies may affect checkout functionality and your browsing experience on our site.

6. Data Retention

Order records	7 years — required for tax and accounting purposes
Email marketing records	Until you unsubscribe, then deleted within 30 days
Customer accounts	Until you request deletion
Website analytics	26 months (GA4 default retention period)
Support communications	3 years from the date of communication

7. Your Privacy Rights

As a US resident, you have the following rights regarding your personal data:

• The right to access the personal information we hold about you

• The right to request correction of inaccurate personal information

• The right to request deletion of your personal information

• The right to opt out of marketing emails at any time (via unsubscribe link in any email)

• The right to opt out of personalized advertising (via adssettings.google.com)

California Residents — CCPA

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• The right to know what personal information we collect, use, and share

• The right to request deletion of your personal information

• The right to opt out of the sale of your personal information

• The right to non-discrimination for exercising your privacy rights

Sorami Society does not sell personal data to third parties. To exercise any of your CCPA rights, contact: support@soramisociety.com

8. Data Security

Sorami Society takes reasonable technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. All payment data is handled by Shopify Payments, which is PCI DSS compliant.

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

9. Children's Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us at support@soramisociety.com and we will delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised effective date. Your continued use of our website after changes are posted constitutes your acceptance of the updated policy.

11. Contact Us

For any privacy-related questions, requests, or concerns:

Email	support@soramisociety.com
Response Time	Within 1–2 business days (CCPA requests within 45 days)
Hours	Monday–Friday, 9:00 AM – 5:00 PM CST

Sorami Society · soramisociety.com · Last updated: June 2026