SORAMI SOCIETY

Shipping Policy

Effective Date: June 2026  ·  Applies to: United States

Shipping at a Glance

Processing Time	1–2 business days after order confirmation
Delivery Time	7–15 business days (standard shipping)
Shipping Cost	FREE on all orders — no minimum required
Order Tracking	Tracking number emailed once order ships
Shipping Days	Monday–Friday (excluding public holidays)

 

1. Order Processing

All orders are processed within 1–2 business days of receiving your order confirmation. Orders placed on weekends or public holidays will begin processing on the next business day.

You will receive an email confirmation immediately after placing your order, followed by a shipping confirmation with your tracking number once your order has been dispatched.

Please double-check your shipping address before completing your order. Sorami Society is not responsible for delays or non-delivery caused by incorrect address information provided at checkout.

 

2. Shipping Options & Delivery Times

United States

Standard Shipping	7–15 business days
Shipping Cost	FREE on all orders — no minimum required

 

Delivery times are estimates from the date of dispatch and may vary due to carrier delays, weather, or peak season volumes. Business days exclude weekends and public holidays.

 

3. Order Tracking

Once your order has been shipped, you will receive a tracking confirmation email with your tracking number and a link to monitor your shipment.

Please allow 24–48 hours for tracking information to update after you receive this email.

If you have not received your tracking email within 3 business days of your order confirmation, please check your spam/junk folder before contacting us.

 

4. Free Shipping

Free standard shipping is automatically applied at checkout on all orders. No discount code or minimum purchase required.

Shipping Cost	Free on all orders
Minimum Order	None — all orders qualify
Applied	Automatically at checkout — no code required

 

5. Shipping Delays

While we make every effort to meet our estimated delivery times, the following may cause delays beyond our control:

•       High-volume periods such as holidays or promotional sales

•       Carrier operational delays or disruptions

•       Extreme weather or natural events

 

If your order has not arrived within 20 business days of your shipping confirmation, please contact our support team at support@soramisociety.com and we will investigate with the carrier on your behalf.

 

6. Lost or Damaged Orders

If your order arrives damaged or is confirmed lost by the carrier, please contact us within 14 days of the expected delivery date. Include your order number, a description of the issue, and photos where applicable.

We will work with you to arrange a replacement or resolution. Sorami Society is not liable for packages confirmed as delivered by the carrier to the address provided at checkout.

 

7. Contact Us

For shipping inquiries, please reach out to our customer support team:

Email	support@soramisociety.com
Response Time	Within 1–2 business days
Hours	Monday–Friday, 9:00 AM – 5:00 PM CST

 

Sorami Society · soramisociety.com · Last updated: June 2026